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Garage Door and Gate Services

Five kinds of work, three on the garage door and two on the driveway gate. Each one has its own page with the warning signs, the parts involved and the questions people ask before they call.

Black flush garage door with a stack of frosted windows on one side, set in a white stucco wall over a paver driveway

The Five Jobs

Most calls fit one of these. A door that will not open is usually a repair; a door that is dented, rotted or simply worn out after many repairs is a replacement; a door that hums and does not move points to the opener. Gates split the same way: a new gate, or a gate and its operator that need putting right.

When You Only Know Something Is Wrong

You do not need the name of the part. A bang from the garage, a door that closes and pops back up, a gate that hums but stays shut: each of these points to a likely cause, and the signs and symptoms page matches what you see or hear to the service that fixes it, with a note on how urgent it is.

The Services Side by Side

The table sets the five side by side. The last column says whether the work is on the garage door or on the gate, since a few problems sound alike on both.

More columns to the right: swipe.

ServiceWhat it coversTypically needed whenDoor or gate
Garage Door RepairSprings, cables, drums, rollers, hinges, tracks and damaged panelsThe door will not move, moves crooked, bangs, or a spring has snappedDoor
New Garage DoorA new door, its tracks and hardware, and taking down the old onePanels are cracked or rotted, repairs keep coming back, or the door no longer suits the houseDoor
Garage Door OpenersThe motor unit, rail, remotes, keypads, safety sensors and app controlThe opener hums without lifting, reverses for no reason, or the remote only works up closeDoor
Driveway Gate InstallationNew swing or slide gates, posts or pillars, and an automatic operator if wantedThere is no gate yet, or the old one is past repairGate
Gate Repair and OperatorsHinges, rollers, latches, posts, gate operators, keypads and remotesThe gate sags, drags, stops halfway or no longer answers the remoteGate
Close view of a dark wood-look garage door with decorative overlay frames and frosted panes

Repair or Replace

The questions below come up on most calls about an older door. The honest answer depends on the door in front of us, so these are the usual rules of thumb, not a verdict.

How do I know if my door needs a repair or a new door?

If the panels are sound and the trouble is a spring, a cable, a roller or a bent section of track, it is a repair: those parts wear out and are meant to be replaced. When panels are cracked, rusted through or rotted, or the door has needed one repair after another, a new door usually costs less over the next few years than keeping the old one going.

Can one dented panel be replaced on its own?

Sometimes. It depends on whether a matching section is still made for that door. On older doors the panel is often discontinued, and then the choice is between living with the dent and replacing the whole door.

Does an old opener have to go when the door is replaced?

Not always. An opener that runs smoothly and reverses properly can often stay. If it is very old, noisy or lacks working safety sensors, replacing it with the door saves a second visit.

Is a gate problem ever really an opener problem?

Often. A gate that will not move may have a seized hinge or roller, or an operator that has lost power or its settings. The gate repair page lists what each symptom usually points to.