Schedule an Estimate
Describe the door or gate and what it is doing. The request comes straight to the office, and the reply goes to the phone number or email you give.
Phone, Email and Hours
Calls answered Mon–Fri 6 am – 10 pm, Sat–Sun 8 am – 8:30 pm
The Request Form
Name and phone are the only fields you must fill in. The more the description says, the more the reply can say.
Request received. The reply goes to the phone number or email you gave.
Request received. The reply goes to the phone number or email you gave.
The request did not go through. Call (239) 499-3905 and we take it down by phone.
The form takes words only. To show the damage, a part label or the gate operator, send the form first, then email photos to office@acreage-garage.com with your name in the subject line.
After the Request Goes In
The request lands with the office as soon as it is sent. The reply comes by phone or email, whichever you chose, and covers the next step: a time for the visit, or a few questions if the description leaves the cause open. A door stuck open or shut, or a gate stuck across the drive, is quicker by phone during the hours above.
What to have ready
Tick what you already have. The list says what is still worth finding before you call or send the form.
Tick what you have, then press Check what is ready.
Writing the Description
What should the description say?
What the door or gate does or will not do, any noise you heard, when it started, and whether anything hit it. For a new door or gate, the rough size of the opening and the style you have in mind.
Is it a door or a gate problem if both stopped at once?
Say so in the description. A power cut or a storm surge can stop an opener and a gate operator together, and that points the visit in the right direction.
I am not sure what is wrong. What do I write?
Describe it in your own words. The signs and symptoms page can help put a name to it, but it is not needed.
What happens on the visit?
A look at the door or gate, the cause and the options explained, then the work. The How We Work page in the menu walks through it step by step.